A code doesn't scan
Tell us what the code should open and where it's printed, and its size. The scan check under the preview usually explains it: low contrast, a logo that's too big, or a code printed too small for the distance.
FitMyKB QR
Contact FitMyKB QR
A code that won't scan, a question about QR Pro, a payment, or an idea for a new design. We read every message.
QR Pro and payments
Signed in? Use Help in your QR account: it shows your plan and payments, so we can answer faster. For invoices with your GST number, add it in the note when you pay.
Businesses and print shops
Need more than 2,000 codes at once, a team account or codes made to your brand? Write to us below.